Service and Support

LCF ADVANCED TECHNOLOGY LTD. ONLY SERVICES TO THE ORIGINAL PURCHASE WITH THE PROPER INVOICE.

IF YOU BOUGHT THE PRODUCTS FROM A RESELLER, YOU MUST RETURN IT TO THE PLACE OF PURCHASE.

LCF PROVIDES DEPOT SERVICE ONLY. ON SITE SERVICE IS AVAILABLE AT AN ADDITIONAL COST.

LCF is not responsible for any data loss. Customer is responsible to backup their data prior to returning any system/hard drive for service.

Our technical team is available to assist the customers in determining whether the product is defective, prior to its return. By our experience, more than 50% technical problems can be solved by the phone.

RMA Department Office Hours:

Monday to Friday (excluding holiday) :  9:00am to 5:30pm

RMA Direct Tel # : 604-214-0388

RMA Direct fax#:  604-303-9638

email: service@lcf.com

Download:  RMA form